• “PerformanceG2 is a great company with first-rate technical capabilities. Their SupportLink service has provided Fairfield Residential with outstanding infrastructure support and development services, while reducing operational overhead – a great combination in today’s tough economy.”

    Jeff Symington
    Director of IT Fairfield Residential LLC
     

  • Chat Now with a PerformanceG2 Expert

    • Customized support

    During these tough economic times, many businesses have downsized their IT departments in an attempt to get better economy on their infrastructure support costs. But while IT departments have gotten smaller, the need for accurate, reliable data remains. In fact, in a recession, data becomes even more important — helping companies better understand their results and drive more efficient performance. The challenge today is to manage IT spending without sacrificing the quality of data availability, accuracy and analytics.

    PerformanceG2’s full-service Data Warehouse and IBM Cognos SupportLink service can help you with this challenge. We have developed a customized program that enables you to take advantage of our deep database, data warehouse and Cognos BI, EP and TM1 experience at a fraction of the cost of hiring full-time employees. We customize your support program to match your skill-set needs, and can craft a response time guarantee that gives you peace of mind that your critical data infrastructure has the support your business requires.

     
    SupportLink is fully customizable to your needs and includes:

    • Strategic Data Warehouse planning and best-practice design
    • Data ETL on all platforms
    • Server tuning and support
    • IBM Cognos BI, EP and TM1 support, report development and
      maintenance
    • 24/7 technical support
    • Business user training and mentoring

     
    Instant, Remote SupportLink Service:

    Need instant, on-demand, remote support from an experienced IT and Cognos expert? PerformanceG2 offers pre-pay support to help you and your organization whenever you need it. Utilize our pre-pay SupportLink service with options from purchasing 3, 10, 20 or 40 hours of support- simply click on the button below, purchase the support hours you need, and one of our trusted Cognos consultants will connect with you instantly to provide the support you need.

    Block of Hours

     
    For more information about purchasing SupportLink hours, contact Kirk Wiseman at kirk.wiseman@performanceg2.com or call (877) 742.4276.

    To learn more about SupportLink, call us at (877) 742-4276 or e-mail us at info@performanceg2.com
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